SLL Success Story

“A SEMAAA team member had a caregiver (Greg) call about his mother who has cognitive impairment, as he had recently become her emergency guardian. Greg was totally confused as to how her insurance worked, what Medicare covered, what part D was, and what she had for active coverage.

With proof of guardianship, the staff person contacted SHIP to find out the plan details, and they helped educate Greg on the parts of Medicare. They also talked about how the coverage works, his intention of moving her to memory care and they took care of the verification code process. They also helped him search MNHelp.info for potential placement options, and they talked about senior moving assistance programs to help with downsizing. Greg’s mother has a large home with a lot to get rid of and he was totally overwhelmed with how to manage that process.

Greg was so relieved to learn about the Senior LinkAge Line and all the available resources. He was very thankful for the assistance SLL gave him.”